Luận Văn Thạc Sĩ Đặt Phòng Qua Điện Thoại Bằng Tiếng Anh Từ Góc Độ Phân Tích Hội Thoại

Đặt Phòng Qua Điện Thoại Bằng Tiếng Anh Từ Góc Độ Phân Tích Hội Thoại​

Nowadays, telephone is considered an effective tool to connect people around the world. In the business world, telephone also serves a significant function for trading, sales, marketing and keeping traces of customers for it has prominent and outstanding features such as instant, convenient and cheap. However, to communicate successfully through telephone is not a simple task for participants when the caller cannot see the called and their non-verbal gestures. Apart from linguistic competence, telephone etiquette is also important in business. It seems that much has been said and done about telephone conversation within pragmatics and conversation analysis field and such names as Levinson, Marknee, Sacks, Schegloff Jefferson, have become familiar in the researcher circle.

• Luận văn thạc sĩ ngữ văn
• Chuyên ngành Ngôn ngữ Anh
• Người hướng dẫn: Nguyễn Hòa
• Tác giả: Nguyễn Thị Thúy
• Số trang: 41
• File PDF-TRUE
• Ngôn ngữ: Tiếng anh
• Trường ĐH Ngoại Ngữ Hà Nội 2010

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http://dlib.vnu.edu.vn/iii/cpro/DigitalItemViewPage.external?sp=1014608
https://nitro.download/view/A2CC0A6C1350E66
https://drive.google.com/drive/folders/1yLBzZ1rSQoNjmWeJTM6cEZ3WGQHg04L1