Luận Văn Thạc Sĩ Nâng Cao Chất Lượng Dịch Vụ Bidv Ibank Tại BIDV Chi Nhánh Sở Giao Dịch 1

Nâng Cao Chất Lượng Dịch Vụ Bidv Ibank Tại BIDV Chi Nhánh Sở Giao Dịch 1​

Under the development of market economy, the competition between financial institutions is stronger and the requirements of customers are higher day by day, especially in the storm of technology development, internet banking was born and continuously developed and improved. Information technology is a key to achieve competitive advantages and has been developing rapidly in recent years. In order to provide customers efficient banking services, information technology and the internet become more and more important for banks to delivery banking services. Banks have begun to setup their own web portal to provide internet service and gain the advantages of unlimited time, area, fewer cost, and more customers from internet banking.

• Luận văn thạc sĩ kinh tế
• Chuyên ngành Quản trị kinh doanh
• Người hướng dẫn: TS. Trần Kim Hào
• Tác giả: Nguyễn Thế Anh
• Số trang: 89
• Kiểu file: PDF
• Ngôn ngữ: Tiếng Anh
• Đại Học Quốc Gia Hà Nội - Khoa Quản Trị Và Kinh Doanh 2020

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https://repository.vnu.edu.vn/handle/VNU_123/100464
https://drive.google.com/uc?id=1qIVoePf8ElXnhgLFlN-jdo9XNby9HJ1F
https://drive.google.com/drive/folders/1yLBzZ1rSQoNjmWeJTM6cEZ3WGQHg04L1